NOTE: The gateway does not support 5GHz networks or non-password protected Wi-Fi 

hotspots.



There are two ways to accomplish this:



1. Removing the gateway from the account:

  1. Reset Wi-fi as explained in How can I reset my gateway(first option)
  2. On Select Location page of your app, press your gateway location until you are prompted to remove gateway. Hit Yes.
  3. Once the gateway is removed from your account, hit the plus icon as if you were going to add a new gateway and follow the instructions.*
  4. Once you are connected to the gateway’s Access Point (Atom_700XXXXX), go back to the app and select the new network you want to connect your gateway to and enter the password.
  5. Your gateway should be connected within a couple of minutes.




2. Without removing the gateway from the account:


  1. Reset WiFi as explained in How can I reset my gateway? (first option)
  2. Then, on your app, hit the plus icon as if you were going to add a new gateway and follow the instructions. 
  3. Once you are connected to the gateway's Access Point (Atom_xxxxxxx), go back to the app and select the new network you want to connect your gateway to and enter the password.   then you will get an error message saying that the gateway already belongs to another user.    Hit OK.   The gateway should have already picked up the new WiFi and be on line. 



* If you experience connectivity issues on your phone, it may be connected to the gateway’s

Access Point (Atom_XXXXXXXX). Make sure to switch to your home network and repeat the

step.