Motorization App Frequently Asked Questions

Common questions and tips

What series Z-Wave Chip are used?
Currently the shades motor, remotes and Gateway use the 500 Series Z-Wave Chip.  For additional support: App:  On the main account screen or login ...
Mon, 25 Jan, 2021 at 11:39 AM
Where is the reset/programming button on my Gateway?
The Gateway has only one button, used for resetting the device.  It is easy to find:  it's recessed, inside the little hole near the rectangular LE...
Fri, 15 Jan, 2021 at 3:23 PM
Z-Wave App from Apple App Store
Apple App Store  IOS Version 11 & up Graber Virtual Cord™ App CONVENIENT SHADE CONTROL IS IN HAND Graber developed an app exclusively for Grabe...
Fri, 15 Jan, 2021 at 2:53 PM
Z-Wave App on Google Play
Virtual Cord™ on Google Play Android version 8 & up Graber Virtual Cord™ App CONVENIENT SHADE CONTROL IS IN HAND Graber developed an app exclus...
Fri, 15 Jan, 2021 at 2:51 PM