Currently the shades motor, remotes and Gateway use the 500 Series Z-Wave Chip. 



For additional support:

  • App:  On the main account screen or login page, click on “?” Icon – this will generate an email template – be sure to fill in all information requested, note: responses can take up to 24 hours
  • Email:  motorization.support@springswindowfashions.com, note: responses can take up to 24 hours.
  • Phone: 1-800-221-6352 - Monday – Friday 8:30 - 6:30 pm (eastern)