The upper limit of your shade is factory preset to an open position. However, you might want to adjust the upper limit to accommodate window hardware or other obstructions. Adjusting the upper limit is easy!


If you are using the Premium Multi-channel remote, click here for proper steps.   


Adjusting the Upper Limit of Your Shade

If your single channel remote currently controls a group of shades, you’ll first need to target the specific shade that you want to adjust the upper limit for. Follow the steps below. If you control only controls one shade- see below section Adjust the Upper Limit

 

Before You Start- Only if your remote controls a group of shades

If your remote currently controls a group of shades, you’ll first need to target the specific shade that you want to adjust the upper limit for. To do that, perform the following steps first:

  1. On the remote, press and release the program button on the back.
    The remote LED will flash green.
  2.  On the shade you want to adjust, press and hold the program button for 3 seconds and release.
     The shade LED will flash green and the shade will jog after the button is released.

Even after you target a shade, all of the shades in the group will still move with the remote. However, non-targeted shades won’t accept the new upper limit until you target them specifically.


Adjust the Upper Limit: Basic (Two-Button) or Plus (Single Channel) Remote

  1. On the remote, press and release the UP button. Wait until the shade reaches its preset Upper limit.
  2. Press and hold the UP and DOWN buttons at the same time for 3 seconds. When the remote LED turns amber, release both buttons.
    The shade will jog.
  3. Use the UP and DOWN buttons to move your shade to the new upper limit. Don’t attempt to move the upper limit to a position higher than the preset limit—that could damage your shade.

      

4. Press and hold the UP and DOWN buttons at the same time for 3 seconds. When the remote LED turns amber, release both buttons.
 The shade will jog. This means you've set your new upper limit! 


5. If you need to adjust another shade's upper limit, go back to the Before You Start section and repeat all the steps for each shade.




If you still need assistance; please email our Motorization Support Team@ [email protected]