Ordering

Something is missing from my order.
Springs Window Fashions custom window treatments are proudly backed with our comprehensive warranty. If anything goes wrong, our best in the industry custom...
Fri, 13 Oct, 2017 at 4:00 PM
What type of batteries are recommended to power motorized shades, and how many do I need to order?
Eight (8) AA lithium batteries are used in each re-loadable battery case.   AA lithium battery Single battery case We recommend dual battery ...
Fri, 13 Oct, 2017 at 4:00 PM
Something is wrong. I need to have a shade remade.
We're so sorry you're experiencing problems with your shade! We've created this website to provide you with easy remedies and troubleshooting ti...
Fri, 13 Oct, 2017 at 4:00 PM
What remote control(s) do I need to order?
   Standard Remote      (2-Button)   Plus Remote  (Single-Channel)   Premium Remote  (Multi-Channel)  Each 2-button remote is pre-progr...
Thu, 7 Oct, 2021 at 8:16 AM
Is it better to order batteries with the shade, or should I just buy them separately?
We recommend ordering batteries with your shade so you have everything you need to install your shades. Ordering batteries with the shade assures the correc...
Fri, 13 Oct, 2017 at 4:01 PM
How do I order remotes for a group of motorized shades?
You can return to your original place of purchase to order additional remotes (for either new or replacement controls).  For additional information, see...
Fri, 13 Oct, 2017 at 4:01 PM
What type of batteries are used in the the remote(s) and how many do I need to order?
Each two-button and three-button/single-channel remote requires one CR2430 battery. The battery is included with the remote when your product is shipped.   ...
Fri, 13 Oct, 2017 at 4:01 PM