Power and Battery Support

Power and Battery Support

RTS: What are the power source options available? What are the size recommendations for each type of power source?
Available Power Sources Batteries Plug-in transformer Multi-motor (direct-wired) power supply (select Dealers) Size Recommendations for Power So...
Fri, 20 Sep, 2019 at 12:41 PM
RTS: My shade does not operate
If the shade doesn't operate when you press and release the program/operation button, the most common cause is a power issue. Always check that connect...
Fri, 29 Jun, 2018 at 3:59 PM
RTS: What type of batteries are recommended to power motorized shades, and how many do I need to order?
Depending on which motor ordered from the retail will be dependent on type and quantity of batteries.  Somfy Simple motor  Ten (10) AA alkaline b...
Fri, 20 Sep, 2019 at 1:27 PM
RTS: My batteries are draining too fast. What could be causing this?
The battery life of your motorized shades is a highly dependent on several factors: Size of shade and weight of fabric. Larger, heavier shades consume ...
Fri, 29 Mar, 2019 at 4:38 PM
RTS: How long is the cord for the plug-in transformer?
The 12-volt plug-in transformer includes a 6' (72" or 182.9 cm) power cord and an 8' (96" or 243.9 cm) extension cable.  Addition...
Fri, 6 Jul, 2018 at 2:09 PM
RTS: Solar Power Kit
Solar Power Kit Considerations The solar panel mounts indoors directly to the glass with included adhesive strips or using provided mounting brackets. Ve...
Fri, 11 May, 2018 at 8:38 AM