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Somfy RTS (Radio Technology Somfy) Motorized Blinds and Shades
Remote and Shade Programming
RTS: I replaced my control. How do I reprogram it to work with my shade(s)?
RTS: My control doesn't work. How do I make it work with my shade(s)?
RTS: How do I add my new remote to shades I already have?
RTS: Everything is all messed up. How do I start over with programming my shades?
RTS: My new shade doesn't move when I press the remote control
See all 12 articles
Power and Battery Support
RTS: What are the power source options available? What are the size recommendations for each type of power source?
RTS: My shade does not operate
RTS: What type of batteries are recommended to power motorized shades, and how many do I need to order?
RTS: My batteries are draining too fast. What could be causing this?
RTS: How long is the cord for the plug-in transformer?
See all 6 articles
Downloadable Manuals and Guides
RTS: Download the Owner's Manual for your RTS motorized shades
12 Volt Multi Motor Power Supply Installation and Wiring Instructions
RTS - 24VDC Multi Motor Power Supply Instructions
12 Volt Multi Motor Power Supply Wiring Schematics
RTS - 24Volt 5-Motor Power Supply Wiring Schematics
See all 8 articles
myLink app control
myLink Set-up and Programming Instructions
Connecting myLink to Alexa Voice Control
How to Create or Delete an Amazon Alexa Routine
How to connect myLink with IFTTT
Somfy's myLink RTS Smartphone and Tablet Interface
RTS: Something is missing from my order
RTS: What remote control(s) do I need to order?
RTS: How do I order remote(s) for a group of motorized shades?
RTS: How do I install my inside-mount motorized shade(s)?
RTS: How do I install my outside-mount motorized shades?
RTS: How to set or adjust MY (favorite position) using a RTS motor.
Home Automation/Integration Support
Set-up and Operating Instructions for Universal RTS Interface II (URTSI II)
Set-up and Operating Intructions for Z-Wave to Radio Technology Somfy Interface (ZRTSI II)
Set-up and Operating instructions for using Dry Contact Input RTS Transmitter
Somfy RTS Rechargeable Motor
RTS - How do I put my rechargeable motor into sleep mode to make adjustments?
RTS- Preserving Life for the RTS rechargeable motor (long periods of non-use)
"How to" Repair my Blind or Shade
My shade has a vibration noise when I operate it.
RTS: How do I replace a Tilt motor on my horizontal blind?
RTS: How do I replace a Solar or Roller Shade motor?
RTS: How do I replace the motor on my cellular, pleated or roman shade?
RTS: My shade is the wrong height. How do I adjust it?
See all 6 articles