Please follow the below steps for adding a shade to the Bond Home app after setting up your Bond Bridge. There are two ways to add a shade, the quick start guide and manually:
Via Quick start guide:
- Scan the QR code in step 3 of the quick start guide included with your shades.
- If your quick start guide is missing, it can be found at this link.
- If your quick start guide is missing, it can be found at this link.
- If using multiple Bridges, select which Bridge you will be pairing the shade too
- Select identify on a shade from the list, this will cause the shade to jog for identification
- Once finding the desired shade to be paired, select the shade so there is a checkmark on the left hand side
- Select continue
- Set the shade name, room location, and shade type
- App will indicate if shade was successfully added
- If no more shades need to be added, select done
- If additional shades need paired, select "Add another like this"
- Repeat steps 3 - 7 for all additional shades
- If no more shades need to be added, select done
Manually adding a shade:
- From the Bond Home app home screen, select the "+" symbol in the upper right hand corner
- Select "Shades. Roofs, Screens & Awnings
- If using multiple Bridges, select which Bridge you are pairing the shade too
- Select brand of shade being added (Bali, Bali Designer, Graber, Signature Series)
- Select "Start"
- Select "identify" on a shade from the list, this will cause the shade to jog for identification
- Once finding the desired shade to be paired, select the shade so there is a checkmark on the left hand side
- Select continue
- Set the shade name, room location, and shade type
- App will indicate if shade was successfully added
- If no more shades need to be added, select done
- If additional shades need paired, select "Add another like this"
- Repeat steps 6 - 10 for all additional shades
- If no more shades need to be added, select done
For additional Bond Bridge technical support:
- Chat with us through the Help Center in the Bond Home app
- Email: customerservice@olibra.io
For all other support for your motorized shades and awnings:
- Email: motorization.support@springswindowfashions.com, responses may take up to 2 business days
- Customer Service Team: 1-800-221-6352
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