How do I Remove/Unpair a Shade?

Follow the below steps to remove/unpair a shade from your Bond Bridge and Bond Home app:

1. From the Bond Home app home screen, select which shade you would like to unpair
   
   
2. Select the hamburger icon in the upper right-hand corner of your screen
   
   
3. Then select the 3 dots in the upper right-hand corner of your screen
   
   
4. Select "Remove Device"
   
   
5. Then select "Unpair and Remove"
   
   
6. The app will then return to the home screen and the shade will no longer appear
   
   
7. Repeat steps 1 - 5 for any additional shades needing to be unpaired

For additional Bond Bridge technical support:

• Chat with us through the Help Center in the Bond Home app
• Email: customerservice@olibra.io

For all other support for your motorized shades and awnings:

• Email:  motorization.support@springswindowfashions.com, responses may take up to 2 business days
• Customer Service Team: 1-800-221-6352