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First, rule out power issues to the shade and remote control Click Here Once you know that both the shade and remote have power, complete the steps h...

You would use these steps when you order an additional shade or replacement shade using an existing remote.  First, rule out power issues to the shade a...

If you need to add a controller or channel to your shades, click here to add remote or channel. 

Note following these steps will clear all remotes and limits.    You will need to set limits and add remote to shade.  &nbsp...

Note following these steps will clear all remotes and limits.    You will need to set limits and add remote to shade.   ...

Note following these steps will clear all remotes and limits.    You will need to set limits and add remote to shade.   ...

Each Somfy RTS remote requires batteries, if the light is not coming on, you will need to replace the batteries.     Single or Five- Cha...

Shade will jog when connected to power source – the shade will jog again in approximately 3-10 seconds, this confirms that your remote is paired to the shad...