Support Center

Downloadable Manuals and Guides 9

• RTS: Download the Owner's Manual for your RTS motorized shades
• RTS: Glydea Drapery Track Programming Guide
• RTS - 12 Volt Li-ion (rechargeable) Motor - Solar & Roller Information Guide
• RTS: Cellular, Pleated and Roman Shade Installation Instructions.
• 12 Volt Multi Motor Power Supply Installation and Wiring Instructions

View all 9

Remote and Shade Programming 18

• RTS: How do I add new remote to operate the shades?
• RTS: How do I reprogram a remote to work with my shade(s)?
• RTS: Resetting a 120V Roller Motor
• RTS: Resetting the Simple RTS motor.
• RTS: Changing Motor Direction

View all 18

"How to" Repair my Blind or Shade 8

• My shade has a vibration noise when I operate it.
• RTS: How do I replace a Tilt motor on my horizontal blind?
• RTS: My shade is hanging crooked.
• RTS: How do I replace a Solar or Roller Shade motor?
• RTS: How do I replace the motor on my cellular, pleated or roman shade?

View all 8

Power and Battery Support 7

• RTS: What are the power source options available? What are the size recommendations for each type of power source?
• RTS: My battery operated shade does not operate
• RTS: What type of batteries are recommended to power motorized shades, and how many do I need to order?
• RTS: My batteries are draining too fast. What could be causing this?
• RTS: How long is the cord for the plug-in transformer?

View all 7

Somfy Tahoma Beecon Integration for RTS Motors 14

• Tahoma: Amazon Alexa Integration
• Tahoma: Crestron Integration
• Tahoma: IFTTT Integration
• Tahoma: Phillips Hue Integration
• Tahoma: Programming Guide

View all 14

SOMFY MYLINK™ App Control for RTS Motors 14

• SOMFY MYLINK™: Control4 Driver Link
• SOMFY MYLINK™: How to add Motorized Shades to existing myLink.
• SOMFY MYLINK™: Can the PIN be Reset?
• SOMFY MYLINK™: How to Join an Existing System.
• SOMFY MYLINK™: What is the myLink Status Indicator and What Does it Show?

View all 14

Somfy RTS Rechargeable Motor 2

• RTS - How do I put my rechargeable motor into sleep mode to make adjustments?
• RTS- Preserving Life for the RTS rechargeable motor (long periods of non-use)

Somfy's Specialty and Integration Controls 6

• RTS: Sun Sensor Instructions
• RTS: Wind Sensor Instructions
• RTS: Somfy's Dry Contact Input RTS Transmitter
• RTS: Somfy's Universal RTS Interface II (URTSI II)
• RTS: Somfy's Z-Wave to Radio Technology Somfy Interface (ZRTSI II)

View all 6

Video Collection 2

• RTS: How do I install my inside-mount motorized shade(s)?
• RTS: How do I install my outside-mount motorized shades?

Ordering 3

• RTS: Something is missing from my order
• RTS: What remote control(s) do I need to order?
• RTS: How do I order remote(s) for a group of motorized shades?

Glydea Drapery Track 4

• Glydea Assembly Instructions
• Glydea Curved/Bent Track Order Form
• Glydea Installation Instructions
• Glydea Programming