RTS: How Do I Order Extra Controllers For My Motorized Shades?

To order a new controller, please contact the vendor that you originally purchased the product from. If the vendor is no longer in business, or you do not know who it was purchased through, you can locate a new vendor via the link here.

If your remote is missing or defective from the original purchase, please contact the original vendor that the product was originally purchased through.

For additional support:

• Email:  motorization.support@springswindowfashions.com, responses could take up to 24 hours
• Customer Service Team: 1-800-221-6352