If the app is unresponsive or taking too long to load, please follow these steps.
- Close all apps on your phone.
- Unpair other Bluetooth devices from your phone.
- Check for congestions with other wireless devices.
Then reopen the motorization app.
For additional support:
- App: On the main account screen or login page, click on “?” Icon – this will generate an email template – be sure to fill in all information requested,
- Email: motorization.support@springswindowfashions.com,
- Customer Service Team: 1-800-221-6352
Note: Responses could take up to 24 hours