No, using the shade app is entirely free. There are no service or monthly account fees.

A Gateway device can be added as an optional upgrade for control in the Motorization app.   This device allows you to control your shades remotely when you are not at home and integrate with third party services.    

A Gateway device supports both Z-Wave and Bluetooth protocols.  

  • Z-Wave is a wireless technology that can be paired with other Z-Wave devices, allowing for a complete smart home.   
  • Bluetooth protocol allows for in home control while the gateway allows for out of home control. 

Contact a dealer in your area for more information on the Gateway device.