Extension cables go between the power source and the shade itself. There are two different sizes 48” & 96”. The extension cable is not for or compatible between the rechargeable battery pack and the charger. We do not manufacture any cables with the purpose of extending the charger cable. One specific use case of the extension cable can be seen below going between the rechargeable battery pack and a motorized shade:
For additional support:
Email: motorization.support@springswindowfashions.com, responses could take up to 24 hours
Customer Service Team: 1-800-221-6352
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