Support Center

Watch the following video on how to create routines within your Bali Motorization App. 

Watch the following video on how to set up your Bali Gateway and Motorization App.

  Watch the following video to pair your remotes to the Bali Motorization App.

  Introduction to the Bali Motorization App.

  Watch the following video to exclude and include your shades into the Bali Motorization App. 

Everything needed to get started using your gateway: Before you begin, confirm your phone’s operating system is:                - iOS version 11 or greate...

Getting Started Before you begin, confirm your operating system is:                  • IOS version 11 or greater               • Android version 8 or grea...

  End User License Agreement   Springs Window Fashions, LLC and its affiliates (collectively, “SWF” or “we”) have updated this End User License Agreement...

If the gateway fails to add a device through the provided inclusion method: Remove the shade from any other networks it might be on (remotes, another hub,...