Power and Battery Support
Each two-button and three-button/single-channel remote requires one CR2430 battery. To see how to replace the battery in your remote(s), watch this sh...
Thu, 19 Apr, 2018 at 9:35 AM
The 12-volt plug-in transformer includes a 6' (72" or 182.9 cm) power cord and an 8' (96" or 243.9 cm) extension cable. Additional...
Wed, 11 Oct, 2017 at 5:31 PM
The battery life of your motorized shades is a highly dependent on several factors:
Size of shade and weight of fabric. Larger, heavier shades consume m...
Mon, 29 Jan, 2018 at 12:00 PM
First, it's important to rule out some common power-related causes before you can determine whether your shade is malfunctioning. To rule out common po...
Thu, 19 Apr, 2018 at 9:28 AM
First, rule out power issues to the shade and remote control. Once you know that both the shade and remote have power, complete the steps in the video b...
Thu, 19 Apr, 2018 at 9:29 AM
Unplug the power to the shade for 30 seconds, then plug it back in. If the LED on the shade's headrail end cap still cycle from green to red then out, ...
Fri, 14 May, 2021 at 4:00 PM
Available Power Sources Batteries Plug-in transformer Multi-motor (direct-wired) power supply Size Recommendations for Power Sources For the sh...
Mon, 20 Aug, 2018 at 9:28 AM