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Z-Wave Technology Motorized Shades
Downloadable Manuals and Guides
Z-Wave: Download the Owner's Manual for your Z-Wave motorized shades
Z-Wave: Download the Owner's Manual for your Z-Wave Sheer or Layered motorized shades
12VDC Multi Motor Power Supply Kit Install and Wiring Instructions
12Volt Multi-Motor Power Supply Wiring Schematics
Z-Wave: Cellular, Pleated and Roman Shade Installation Instructions
See all 9 articles
Remote and Shade Programming
Everything is all messed up. How do I start over with programming my shades?
How do I add a new Multi-Channel remote to operate group of shades?
How do I add a new single-channel remote to operate a group of shades?
How do I program my remote to work with my shade(s)?
How do I replace my end cap on my shade?
See all 15 articles
Power and Battery Support
How do I replace the batteries in my remote?
How long is the cord for the plug-in transformer?
My batteries are draining too fast. What could be causing this?
My new shade does not operate.
My new shade doesn't move when I press the remote control.
See all 7 articles
Graber Virtual Cord™ App Control
After resetting my Gateway, I have no internet connection.
Can I use a device to trigger a scene?
Graber Gateway and App Control: Excluding and Including Your Shades
Graber Gateway and App Control: Setting up the Gateway
Graber Gateway and App Control: Creating Routines
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Home Automation Support
How do I integrate my Z-wave motorized shades with Nexia home automation?
What is Home Automation?
What home automation systems work with my Z-wave motorized shades?
How to install motorized inside-mount cellular shades
How to install motorized outside-mount cellular shades
How to integrate your shades with Nexia
Programming your sheer shade with a 3-button remote
Operating your shade with the remote
See all 8 articles
General Virtual Cord™ and AutoView Support
Designer / Installer Motorization Resource Manual (download) for Z-wave and RTS products
Are you using RTS technology or Z-wave technology to control your motorized product(s)?
FCC Class B Notice
Something is missing from my order.
What type of batteries are recommended to power motorized shades, and how many do I need to order?
Something is wrong. I need to have a shade remade.
What remote control(s) do I need to order?
Is it better to order batteries with the shade, or should I just buy them separately?
See all 7 articles
Signature Series Motorization App
Signature Series Motorization App End User Liscense Agreement
Signature Series Motorization and Amazon Alexa Compatibility