"How To" Repair My Shade

My remake shade doesn't work with my remote.
First, visit this page here to rule out power issues. Then, visit this page for instructions on pairing your remote with your shade.
Thu, 2 Sep, 2021 at 2:16 PM
My shade has a vibration noise when I operate it.
This noise is can be alleviated by removing a metal plate affixed to the motor and replacing it with a soft material such as felt. We install this piece to ...
Wed, 15 Apr, 2020 at 10:56 AM
My shade is too long. How do I adjust it?
The lower limit of your shade is factory preset to a closed position that matches the length you ordered. However, you might want to adjust the lower limit ...
Wed, 15 Apr, 2020 at 10:58 AM
My shade is too short. How do I adjust it?
The lower limit of your shade is factory preset to a closed position that matches the length you ordered. However, you might want to adjust the lower lim...
Thu, 19 Apr, 2018 at 9:45 AM
Z-Wave: How do I replace my end cap?
The below instructions are for shades that were purchased starting March 2021 to current.   For shade purchased prior to March 2021, click ...
Fri, 6 Aug, 2021 at 12:22 PM
Z-Wave: My cellular shade LED is green but shade will not move.
Remove dust cover from top of shade to expose motor. First, verify that the power cable and endcap ribbon cable are firmly inserted into their respectiv...
Mon, 16 Aug, 2021 at 12:18 PM
Z-Wave: My shade hangs crooked.
If your cellular or pleated shade is hanging crooked and manufactured in 2019 to current.   Please use the below instructions.  If ...
Wed, 11 Aug, 2021 at 7:39 AM
Z-Wave: My shade hangs crooked.
If your cellular or pleated shade is hanging crooked and manufactured before 2019.   Please use the below instructions.  If your...
Tue, 10 Aug, 2021 at 10:09 AM
Z-Wave: My shade is jumping/thumping as it travels.
See steps below to replace a motor in a Solar or Roller Shade, or open the PDF attachment. Step 1. Remove shade from mounting bracket. For shades in...
Wed, 15 Apr, 2020 at 12:59 PM
Z-Wave: The LED is green, but shade will not move.
Use the following instructions if your "New" cellular or pleated shade will not move, but the LED is green around the button. Remove dust cover ...
Tue, 10 Aug, 2021 at 1:24 PM