RTS: My control doesn't work. How do I make it work with my shade(s)? : Support Center

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Modified on: Fri, 29 Jun, 2018 at 3:59 PM

First, rule out power issues to the shade and remote control Click Here

Once you know that both the shade and remote have power, complete the steps here to pair your shade with its remote.

Note: You'll need a paperclip or similar tool to press the program button on the shade or back of the remote

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