The gateway supports both Z-Wave and Bluetooth protocols.  

Z-Wave enabled smart devices can be paired.   

The gateway also supports Bluetooth protocol which allows for in home control while the gateway allows for out of home control. 

Z-Wave is a wireless technology that can be pairedd with other Z-Wave devicesies, allowing for a complete smart home. 

For additional support:

  • App:  On the main account screen or login page, click on “?” Icon – this will generate an email template – be sure to fill in all information requested,  
  • Email:,  
  • Customer Service Team: 1-800-221-6352

Note: Responses could take up to 24 hours.