Use to add voice control to your shades using Alexa.    

Connecting with Alexa

Step 1.  Follow the steps under "Getting Started" to setup your gateway and account on the Motorization app. 

Step 2.  Add all of your shades and then remotes to your account.   Pair your remotes to your shades.  

Step 3.  Open the "Shades" tab and tap on the "+" icon in the top right corner to launch the device pairing wizard. 

Step 4.  Select "Voice Assistants" 

Step 5. Select Amazon Alexa 

Step 6. Follow the instructions and prompts in the Motorization app and the Alexa app to log-in with your Motorization credentials and to setup the list of shades you would like to control with your voice assistant. 

How to Enable the skill on your Alexa App

After you've completed your Alexa speaker set up using the instructions supplied in the Amazon installation manual, you are now ready to pair your gateway to the Amazon Alexa. 

Step 1.  Open the Alexa app.

Step 2.  Tap on the side menu. 

Step 3.  Select "Skills & Games" 

Step 4.  Tap "Search" and type in "Motorized Shade Control."

Step 5.  Enable the skill and log in with your gateway's account (the same account you use for accessing your motorized shade app). 

Step 6.  Follow the prompts to discover your shades.

Shades are not responding to verbal commands.

Step 1.  Confirm the gateway is online and the shades are working in the app. 

Step 2.  Confirm the speaker being used to issue commands are on the same account that was assigned to the gateway.

Step 3.  Disable the skill and reenable it. 

For additional support:

  • App:  On the main account screen or login page, click on “?” Icon – this will generate an email template – be sure to fill in all information requested,  
  • Email:,  
  • Customer Service Team: 1-800-221-6352

Note: Responses could take up to 24 hours.