The lower limit of your shade is factory preset to a closed position. However, you might want to adjust the lower limit to accommodate window hardware or other obstructions. Adjusting the lower limit is easy!
If you are using the Basic or Plus remote, click here for proper steps.
Adjust the Lower Limit: Multi-Channel Remote
- On the remote, press and hold the MENU/RIGHT button for 2 seconds to enter the menu.
- Select SHADE > LIMITS
- To proceed past the warning message, press and hold the MENU/RIGHT button for 2 seconds.
- Scroll left and right to select the shade you want to adjust the lower limit for.
- Scroll to LOWER, then press and hold the MENU/RIGHT button for 2 seconds.
If the shade isn't already at the current lower limit, it will move to that position. If the shade is already at the current lower limit, it will jog.
NOTE: If you don't press any buttons for 10 seconds while you're making these adjustments, the remote will time out. If that happens, just start the process over.
If you still need assistance; please call our Motorization Support Team 1-800-221-6352 or email [email protected]