The upper limit of your shade is factory preset to an open position. However, you might want to adjust the upper limit to accommodate window hardware or other obstructions. Adjusting the upper limit is easy!


If you are using the Z-Wave Standard or Plus remote, click here for proper steps.  


Adjust the Upper Limit: Premium Multi-Channel Remote

  1. On the remote, press and hold the MENU/RIGHT button for 2 seconds to enter the menu.
  2. Select SHADE > LIMITS
  3. To proceed past the warning message, press and hold the MENU/RIGHT button for 2 seconds.
  4. Scroll left and right to select the shade you want to adjust the upper limit for.
  5. Scroll to UPPER, then press and hold the MENU/RIGHT button for 2 seconds.
    If the shade isn't already at the current upper limit, it will move to that position. If the shade is already at the current upper limit, it will jog.

NOTE: If you don't press any buttons for 10 seconds while you're making these adjustments, the remote will time out. If that happens, just start the process over.

If you still need assistance; please email our Motorization Support Team @  [email protected]