Premium Remote Programming and Support

Premium Remote instructions after replacing motor
Once you replaced your Z-Wave motor, you will need to add the shade to the remote and adjust the lower limit.   Please use these instructions.  ...
Thu, 2 Sep, 2021 at 2:33 PM
Z-Wave: Assigning channels on the Z-Wave Premium Remote
When you receive your multi-channel remote with your shades, we have already programmed the shades to the remote. It is necessary to assign the shades to th...
Thu, 2 Sep, 2021 at 2:01 PM
Z-Wave: How do I adjust my HOME (favorite) position using the Z-Wave Premium Remote?
The home position is defaulted to approximately half way between the upper and lower limits.    However, you might want to adjust this hom...
Thu, 2 Sep, 2021 at 2:02 PM
Z-Wave: How do I adjust my upper limit using a Premium Multi-channel Remote?
The upper limit of your shade is factory preset to an open position. However, you might want to adjust the upper limit to accommodate window hardware or oth...
Thu, 2 Sep, 2021 at 2:03 PM
Z-Wave: Adding a new Multi-Channel remote.
Pair a Multi-Channel Remote with a Group of Shades already controlled by a Single Channel group remote.   See below if using a Multi Channel Remote  If ...
Thu, 2 Sep, 2021 at 2:15 PM
Z-Wave: How do I adjust my lower limit using the Premium Multi-channel Remote?
The lower limit of your shade is factory preset to a closed position. However, you might want to adjust the lower limit to accommodate window hardware or ot...
Thu, 2 Sep, 2021 at 2:05 PM
Z-Wave: Pairing your Z-Wave Premium Remote
The following instructions would be used if you are replacing or adding additional shades to your premium remote.  If you are using the Z-Wave ...
Thu, 2 Sep, 2021 at 2:06 PM
Z-Wave: Starting over with programming using Premium Remote.
In some cases, when your shades aren't working right, it can be easier to start from scratch in terms of pairing your shades and remotes. This is called...
Thu, 2 Sep, 2021 at 2:06 PM