Z-Wave: My shade moves in the opposite direction of the button I pressed on my Premium remote

If the UP and DOWN buttons on your remote are reversed, follow these steps to switch them back. 

Premium Multi-Channel Remote Instructions 

1. Press and hold the menu/right button paddle switch labeled MENU for two seconds until the menu appears displaying 4 lines of text CHANNEL, SHADE, ZWAVE, and BATT OK.

2. Scroll down to and tap the menu/right button briefly on SHADE, scroll down to tap the menu button on LIMITS.

3. To proceed past the warning message, press and hold the menu/right button for 2 seconds.

4. Tap left or menu/right to select the shade number you want to change the travel direction of.

5. Scroll down to TRAV DIR and hold the menu/right button until the screen changes.

    The shade will travel and then jog two times, and the direction has now been reversed.

For additional support:

Email:  motorization.support@springswindowfashions.com,   

Customer Service Team: 1-800-221-6352 

Note: Responses could take up to 24 hours