Zigbee: My batteries Are Draining Too Fast. What Could Be Causing This?

Modified on Fri, 8 May at 2:25 PM

The battery life of your motorized shades is a highly dependent on several factors: 

 

  • Size of shade and weight of fabric. Larger, heavier shades consume more energy when operated. 

  • How often the shade is operatedThe more frequently shades are operated, the more energy they consume. 

  • Temperature of environment where batteries are installed. Excessively hot or cold environments tend to deplete batteries more rapidly. 

  • How frequent the shade's radio is active. While active, the shade's radio consumes power, so the radios are OFF more than ON. While uncommon, other systems' radios may "wake" the motor's radio, consuming more power. 

 
Given an average size shade, with average weight fabric, properly installed, and operated once up and once down per day, batteries should last between 6 months to a year. If your battery performance is significantly less (demonstrated over multiple sets of batteries), contact customer service. 



For additional support:


Email:  motorization.support@springswindowfashions.com, responses could take up to 24 hours


Customer Service Team: 1-800-221-6352

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