The battery life of your motorized shade(s) is highly dependent on multiple factors:
- Size of shade and weight of fabric: Larger, heavier shades consume more energy when operated.
- Frequency of use: The more the shades are operated, the more energy they consume.
- Charge Time: It can take up to 6 hours to achieve a full charge on your rechargeable battery pack or motor. We recommend waiting until the chargers LED has turned a solid green before disconnecting.
- Temperature of environment: Excessively hot or cold environments tend to deplete batteries more rapidly.
- Environmental Interference: While uncommon, other wireless devices, both in and near the home, may keep the motor from going into a “sleep” mode to save battery life.
Batteries on a shade of average size and weight, using the recommended batteries, with the shades properly installed, and only operated up and down once per day, should last approximately one (1) year. If your battery performance is significantly shorter after multiple battery charges, please contact customer service.
For additional support:
- Email: motorization.support@springswindowfashions.com, responses could take up to 24 hours
- Customer Service Team: 1-800-221-6352
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