To change the soft start/soft stop for a Zigbee motor using the Tahoma Pro app, please follow the instructions below. The instructions are to be used after installation of a Tahoma switch or after configuring and connecting to a motor:
- Open the Tahoma Pro app and select “Configure a motor”.
- On the next screen select “Next”.
- If you would like the message to not appear again for the day, click “Stop displaying this message for today”.
- On the next screen that asks if you will be deploying a Tahoma hub, select “No”.
- Scan the QR code for the motor or select “I don’t have a QR code” to connect to the motor.
- On the next screen, ensure there is power to the motor and select “Next”.
- Select “Set equipment”.
- Select “Soft start” or “Soft stop”, whichever one you would like to change.
- Adjust the slider anywhere from 500ms to 1,000ms.
- Once complete, select “Confirm”.
For additional support:
Email: motorization.support@springswindowfashions.com, responses could take up to 24 hours
Customer Service Team: 1-800-221-635
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