How Do I Activate or Deactivate Soft Start & Soft Stop With The Tahoma Pro App

To activate or deactivate the soft start and soft stop for a Zigbee motor using the Tahoma Pro app, please follow the instructions below.  The instructions are to be used after installation of a Tahoma switch or after configuring and connecting to a motor:       

1. Open the Tahoma Pro app and select "Configure a motor".
2. On the next screen select “Next”. 
   1. If you would like the message to not appear again for the day, click “Stop displaying this message for today”.
3. On the next screen that asks if you will be deploying a Tahoma hub, select “No”.
4. Scan the QR code for the motor or select “I don’t have a QR code” to connect to the motor. 
5. On the next screen, ensure there is power to the motor and select “Next”. 
6. Select “Set equipment”. 
7. Select “Activate/deactivate soft start & soft stop”, 
8. Select either “Disabled” or “Enabled”. 
9. Once complete, select “Confirm”. 

For additional support:  
 
Email: motorization.support@springswindowfashions.com, responses could take up to 24 hours 

Customer Service Team: 1-800-221-635