The TaHoma switch does not work with a 5GHz network. There must be a 2.4GHz network available for the Tahoma Switch to connect to.
The 2.4GHz network does not need to be separated on its' own SSID, but there must be one present.
For additional support:
Email: motorization.support@springswindowfashions.com, responses could take up to 24 hours
Customer Service Team: 1-800-221-6352
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