To remove a user from an installation using the TaHoma by Somfy app, please follow the instructions below:
- Open the TaHoma by Somfy app, then select “Account” at the bottom right of the screen.
- Select “User management”.
- Select the user that you want to delete.
- Select the trash can icon at the top right of the screen, then select “Confirm cancellation”
For additional support:
- Email: motorization.support@springswindowfashions.com, responses could take up to 24 hours
- Customer Service Team: 1-800-221-6352
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