No, at this time there is no app demo mode. In order to have access to the app, you would need an active account with an attached, online Gateway.
Can I have a mobile demo setup?
Yes. It is recommended to have a Gateway setup at your office or home, that you can access on your app from anywhere to demo. If you would prefer to have a motorized shade sample and be able to demo running the shade with your app, will require the Gateway to be connected to a 2.4 Ghz. Wi-Fi network and be powered. You could accomplish this by having a mobile hotspot that the Gateway is connected to, with you during your calls.
For additional support:
- App: On the main account screen or login page, click on “?” Icon – this will generate an email template – be sure to fill in all information requested, note: responses can take up to 24 hours
- Email: motorization.support@springswindowfashions.com, note: responses can take up to 24 hours.
- Phone: 1-800-221-6352 - Monday – Friday 8:30 - 6:30 pm (eastern)