If you are having issues setting up a new room to assign shades to:

 

  1. Tap “More” in the bottom right.
  2. Tap “Rooms” in the top center.
  3. Tap the “+” to create a new room.
  4. Enter new room name, tap “Save.”
  5. New room should be created.  


For additional support:

  • App:  On the main account screen or login page, click on “?” Icon – this will generate an email template – be sure to fill in all information requested,  
  • Email:  [email protected],  
  • Customer Service Team: 1-800-221-6352

Note: Responses could take up to 24 hours