Resetting the WiFi network on the Gateway Pro, follow these steps.
- Press and hold the program button for 2-5 seconds.
- The LED will blink three times per second.
- Once finished, the LED will blink once per second until the gateway is connected to the local Wi-Fi network.
For additional support:
- App: On the main account screen or login page, click on “?” Icon – this will generate an email template – be sure to fill in all information requested,
- Email: motorization.support@springswindowfashions.com,
- Customer Service Team: 1-800-221-6352
Note: Responses could take up to 24 hours
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article