How do I remove all devices from the Gateway Pro?

Removing all devices, reset all settings and gateway stays connected to the local network. 

1. Press and hold the programming button for 5-10 seconds. 
2. The LED will blink ten times per second. 
3. The LED will start blinking after five seconds.

For additional support:

• App:  On the main account screen or login page, click on “?” Icon – this will generate an email template – be sure to fill in all information requested,  
• Email:  motorization.support@springswindowfashions.com,  
• Customer Service Team: 1-800-221-6352
   

Note: Responses could take up to 24 hours