Wi-Fi Reset:
Setting the network settings to factory defaults.
Quickly double tap (two taps within a half second) the program button on the Gateway.
The LED will blink orange once per second until the gateway is connected to the local Wi-Fi network.
Soft Reset:
Removing all devices, reset all settings and gateway stays connected to the local network. Press and hold the programming button for 5-10 seconds. The LED will blink ten times per second. The LED will start blinking after five seconds.
Factory Reset:
Resetting the gateway back to factory settings, removing all devices and networks. Press and hold the programming button for 10-20 seconds. The LED will turn off once completed. The LED will then start blinking after ten seconds.
For additional support:
Email: motorization.support@springswindowfashions.com, responses could take up to 24 hours
Customer Service Team: 1-800-221-6352
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