If a shade has been factory reset and is being added to a Tahoma Switch system via the Tahoma by Somfy app, limits must be set for the shade before attempting to pair.
This must be done via the Tahoma Pro app
For additional support:
Email: motorization.support@springswindowfashions.com, responses could take up to 24 hours
Customer Service Team: 1-800-221-6352
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