Motorization App Frequently Asked Questions
Common questions.
The gateway supports both Z-Wave and Bluetooth protocols. Z-Wave enabled smart devices can be paired. The gateway also supports Bluetooth proto...
Thu, 4 Jan, 2024 at 1:33 PM
It is important to know which gateway device you have to understand what the LED status references. LED blinking once per second: The gateway is n...
Thu, 4 Jan, 2024 at 10:32 AM
Shade Transfer is a feature that allows you to transfer your Bluetooth connected shades to your gateway network when pairing a gateway to your account. ...
Fri, 5 Jan, 2024 at 2:03 PM
A Gateway device can be added as an optional upgrade for control in the Motorization app. This device allows you to control your shades remotely when you ...
Fri, 5 Jan, 2024 at 6:31 PM
Bluetooth has an approximate range of 30 feet but varies depending on surrounding conditions.
Thu, 8 May, 2025 at 9:47 AM
Gateway connects 8 devices within a range of approximately 40 feet. For Bluetooth protocol, the bluetooth has an approximate range of 40 feet but varie...
Thu, 4 Jan, 2024 at 10:30 AM
The Gateway has only one button, used for resetting the device. PlugHub The PlugHube has only one button used for resetting teh devices as well as tur...
Thu, 4 Jan, 2024 at 3:11 PM