RTS: How Do I Change My Motor Direction?

Follow these steps if the shade is working in reverse, down is up and up is down, with the remote.

1. Using the remote that currently controls the shade, select the channel, if applicable, using the button at the bottom of the remote until the correct channel light is flashing.
2. Run the shade to the halfway point in the window and stop it using the “MY” (“stop”) button. 
3. Hold but the UP and DOWN buttons together until the shade does a jog.
4. Press and hold "MY" ("stop") button until the shade jogs once.
5. Confirm that the shade now works in the correct direction.

For additional support:

Email:  motorization.support@springswindowfashions.com, responses could take up to 24 hours

Customer Service Team: 1-800-221-6352